Returns and refunds
If you are not satisfied with the product you ordered, please fill out this form within 7 days of the reception of your order to get a return authorization. Fees associated with the return of the products are yours to pay.
Conditions:
Regular price - Exchange or refund
Sale - Exchange only
Clearance: 40% off or more - Final sale. These products are not eligible for a return authorization.
Women’s bikini bottoms can be returned only if the protective seal is still intact. Bikini bottoms must be tried on over your own underwear.
Please note that products should not have been worn or damaged. Alternative reserves the right to decline returns that does not meet the conditions above.